Our Privacy Policy is designed to assist you -- businesses, consumers and the general public -- in understanding how we collect and use the personal information you provide to us, and to help you make informed decisions when using our website and all of our related services therein.
Contact Information
To request a correction or deletion of your private information, or if you have any questions and general comments about this privacy policy, please contact us by e-mail at CustomerService@glendale.com.
Surface mailing address:
Glendale Parade Store
12754 O'Connor Road
San Antonio, TX 78233
Phone: 1-800-653-5515
Fax: 1-800-555-9269
Email: CustomerService@glendale.com
What Information Do We Collect?
When visiting our website, you may provide us with two types of information: personal information you voluntarily choose to disclose that is collected on an individual basis, and website use information gathered on a collective basis as you and others browse our website.
Personal Information You Choose to Provide
Registration Information
You will provide us information about yourself, your firm or company, and your practices when you order, create an account online or register for email newsletters and promotional emails.
Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. Neither your email address nor the recipient's email address will be used for any other purpose.
How Do We Use the Information That You Provide to Us?
First and foremost, Glendale always has and always will keep customer information confidential. We respect your privacy. Period.
Generally, we use personal information to manage and expand our business activities, provide customer service, and make available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and products and special offers we think you will find valuable.
Choice/Opt-out
If you do not wish to receive any promotional or marketing e-mails including our newsletter and/or surface mail marketing letters, you may opt-out of receiving those communications by using the opt-out mechanism on the User Account Settings Web page, or by sending an e-mail with the subject line "Unsubscribe" to our e-mail address - see above.
What Are Cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
How Do We Use Information We Collect from Cookies?
As you visit our website, the site uses its cookies to differentiate you from other customers. In some cases, we also use cookies to provide specific advertising offers, and to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security.
Cookies, in conjunction with our Web server's log files, allow us to calculate the aggregate number of people visiting our Web site and which parts of the site are most popular. This helps us gather feedback in order to constantly improve our website and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to us in your cookies.
Sharing Information with Third Parties
We use third parties to facilitate our business, including, but not limited to, sending email, email newsletters, and processing credit card payments. In connection with these offerings and business operations, our partners and other third parties may have access to your personal information for use in connection with our business activities.
How Do We Protect Your Information?
Secure Information Transmission
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Some of the information you may enter on our website may be transmitted securely via Secure Sockets Layer SSL, 128 bit encryption services. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP. We use Comodo's 2048-bit Secure Sockets Layer (SSL) encryption certificate with Extended Validation (EV) to provide one of the highest levels of security for your personal information, such as credit card numbers. If you are using Internet Explorer version 7.0 or higher, or have a browser that supports Extended Validation SSL, you will see the URL address bar turn the color green. A display next to the green bar will toggle between the organization name of Glendale Parade Store and the certificate issuer Comodo. Please contact CustomerService@glendale.com if you have any questions or concerns.
How Can You Access and Correct Your Information?
You may access all your personally identifiable information that we collect online and maintain in our database by logging onto "Your Account" on the website or by contacting us at CustomerService@glendale.com.
What About Other websites Linked to Our Web Site?
We are not responsible for the practices employed by websites linked to or from our website nor the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our Web site. Please remember that when you use a link to go from our website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites which have a link on our website, is subject to that website's own rules and policies. Please read over those rules and policies before proceeding.
Your Consent
By using our website, you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it, and under what circumstances we may disclose it.
Notification of Changes
The Privacy Policy is subject to periodic review and change. In order to view the current Privacy Policy, simply check this section of the website.
If we materially change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so users are aware of what information we collect, how it is used, and under what circumstances, if any, we disclose it. In some cases where we post a notice, we may also email user who have opted to receive communications from us, notifying them of the changes in our privacy practices.